Shipping Policy
At JIT Asia, we are committed to delivering your orders in a safe, timely, and efficient manner. This Shipping Policy explains how we process, ship, and deliver products purchased through https://jit-asia.com/.
By placing an order with us, you agree to the terms outlined below.
1. Order Processing Time
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Orders are typically processed within 1–3 business days after order confirmation and payment verification.
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Processing time may vary depending on product availability, order quantity, and customization requirements.
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For large-volume or customized orders, our sales team will provide a confirmed lead time.
2. Shipping Methods
We offer multiple shipping options based on destination, product type, and customer preference:
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Courier and express shipping services
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Air freight
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Sea freight
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Land transportation (where applicable)
Our team will recommend the most suitable shipping method to balance cost, speed, and safety.
3. Shipping Destinations
JIT Asia ships domestically within Vietnam and internationally to many countries, including ASEAN regions and global markets.
If your country is not listed at checkout, please contact us for assistance.
4. Shipping Costs
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Shipping fees are calculated based on product weight, dimensions, destination, and selected shipping method.
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Shipping charges will be displayed in the quotation or order confirmation before payment.
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Any additional charges such as customs duties, import taxes, or local handling fees are the responsibility of the buyer unless otherwise agreed.
5. Delivery Time
Estimated delivery times vary depending on location and shipping method:
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Domestic shipping: 2–5 business days
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International shipping: 5–25 business days
Please note that these are estimates and may be affected by customs clearance, carrier delays, or force majeure events.
6. Customs, Duties, and Taxes
International shipments may be subject to customs inspections and import duties according to local regulations.
JIT Asia is not responsible for delays or additional costs caused by customs authorities.
7. Shipment Tracking
Once your order is shipped, we will provide a tracking number or shipment details via email or directly from our sales team.
8. Damaged or Lost Shipments
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If your order arrives damaged, please notify us within 48 hours of delivery with photos and details.
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For lost shipments, we will coordinate with the carrier to investigate and provide appropriate solutions.
9. Incorrect Address
Please ensure your shipping address is accurate and complete. JIT Asia is not responsible for delays or losses due to incorrect or incomplete address information provided by the customer.
10. Contact Us
If you have any questions regarding shipping, please contact:
JIT Industrial Asia Pte Ltd
Website: https://jit-asia.com/
Email: linh@jit-asia.com – info@jitvietnam.com
